Account Verification on hiu110
Verification is how we keep your account and your funds secure. Without it, withdrawals stay on hold. The process asks for a government-issued ID — your KTP is the standard document — and a photo that matches it. Once submitted, our verification team reviews the documents and updates your account status. You only do this once. After approval, deposits and withdrawals run
without extra checks each time. We ask for documents that match the name and number tied to your DANA, OVO or GoPay wallet, so make sure your wallet registration and your ID are consistent before submitting.
- Open Verification in Account Settings — Find the identity verification section in your account settings and start the submission form.
- Upload Your KTP — Submit a clear photo of your government-issued ID — front and back, no blurring on any text.
- Submit a Selfie or Portrait — Some accounts require a selfie alongside the ID photo — follow the on-screen prompt for your account level.
- Await Confirmation — Our team reviews submissions and updates your account status — you will see the result inside your account dashboard.